Privacy Policy

 

Just Once is committed to ensuring the privacy of your personal information. This statement sets out the process we use to manage your personal information in compliance with the Privacy Laws.

 

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We may collect personal information in a number of ways: when you use our website www.justonce.com.au (site) and create an account, rent our products or complete the contact form; when you interact with us by ringing us with an enquiry about our products, entering a competition we are running, sending us an email or making a complaint; in the course of our business relationship with customers, contractors, suppliers and other business contacts e.g. if you are selling us products or you are engaged to run a competition or an event for us; via social media sites such as Twitter, Facebook, Pinterest, Instagram and Linked In; about contractors who perform services for us. This might include financial and banking information and so on.

Typically the information we collect may include your name, email or other address, telephone numbers, credit card details (if you are making a purchase with us directly), your internet handle or username and your date of birth.

If you do not provide the information we require, we may not be able to provide you with our products or services, pay your accounts, or otherwise deal with you in the way you expect. We collect and use personal information so that we can: communicate with you; deal with your enquiry or complaint; provide you with newsletters and information about products and services; invite you to events or to enter a competition; provide you our products and services; develop new products; profile the type of people accessing our site; analyse your use of our site; administer any contract we may have with you; do other things that are related to your interactions with us and to facilitate our business operations e.g. invoicing, account management etc.

If you receive any promotional material from us and you do not wish to receive this any longer, you may remove your name from our list by contacting us on hello@justonce.com and asking to be removed from the mailing list or by using the unsubscribe facility provided.

 

HOW DO YOU GAIN ACCESS TO YOUR PERSONAL INFORMATION?

You can gain access to the personal information we hold about you by written request and your request will be dealt with within a reasonable amount of time. A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:

Just Once HQ

PO Box 7927, Baulkham Hills, NSW 2153

or by emailing: hello@justonce.com.au

 

STORAGE & SECURITY OF YOUR PERSONAL INFORMATION

We will store your personal information in hard copy and electronically.

 

WHAT WE COLLECT WHEN YOU VISIT www.justonce.com.au

We collect and monitor how you use our website, what areas you visit and the amount of times you visit. This information is used to further enhance and develop our website.

This information is used solely for our development. We do not pass this information onto third parties. It will only be passed on if the law requires us to do so.

We also use ‘cookies’ on our site. A cookie is a small text file that a website stores on your computer to identify you so you can avoid re-entering your user ID. Like many other sites, ours uses cookies to enable our systems to recognise your browser and to navigate the site more easily. For all visitors to our site, we use cookies to collect clickstream data, including: the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator (URL) from which you linked to the site; and possibly, certain other web protocol header information.

 

EVALUATION & FEEDBACK

When you provide us with evaluation or feedback we may use this information for marketing and business development activities. This information is also used as part of our continuous improvement process.

 

PRIVACY & CHANGES

From time to time we may review or update this Privacy Statement. Updated and changed versions will be available at www.justonce.com.au

 

CONTACT US

If you have any queries or require more information about our Privacy Policy, please contact us at:

 

JUST ONCE HQ

PO Box 7927, Baulkham Hills, NSW 2153

Or email us at: hello@justonce.com.au